These Terms and Conditions explain how Spielbank Hohensyburg works and what you agree to when you use our platform. We’ve written them in plain English so they’re easy to understand. By registering or playing at Spielbank Hohensyburg you accept these terms. Please read them carefully.
1. Who We Are and Who Can Play
Spielbank Hohensyburg is operated in full compliance with German gaming regulations. You must be at least 18 years old and a resident of Germany to open an account and play. When you register you confirm that all information you provide is accurate and up to date.
2. Your Account
- You may only have one account per person, household, IP address and payment method.
- Keep your login details private. If someone else uses your account, you remain responsible.
- We may ask for verification documents (ID, proof of address) at any time to keep everything secure.
- You can close your account anytime by contacting support.
3. Deposits and Withdrawals
All deposits are instant and secure using licensed German-friendly payment methods. Withdrawals are usually processed within 24 hours. The minimum withdrawal is €20 and you must have met any bonus wagering requirements first. We do not charge fees for deposits or withdrawals, but your bank or payment provider might.
4. Bonuses and Promotions
The Spielbank Hohensyburg Bonus offers (welcome bonus, reloads, free spins, cashback, etc.) are subject to the specific rules shown on the Promotions page. Standard wagering requirements and game contribution rates apply. Full details are always available before you claim any offer. We reserve the right to withdraw or change any promotion at any time.
5. Games and Fair Play
Every Spielbank Hohensyburg Slot and game is independently tested and certified for fairness. The random number generator (RNG) is audited regularly so outcomes are completely random. You may play in fun mode (demo) on most slots before using real money.
6. Responsible Gaming
We take responsible gaming seriously. You can:
- Set daily, weekly or monthly deposit and loss limits
- Take a short break or self-exclude for longer periods
- Contact our support team for help at any time
If you feel you need extra support, we provide direct links to professional help organisations in Germany.
7. Privacy and Data Protection
Your personal data is protected according to German and EU data protection laws (GDPR). We only use your information to operate the casino, process payments, and improve your experience. Full details are in our Privacy Policy.
8. Intellectual Property
All logos, designs, game content and the Spielbank Hohensyburg brand belong to us or our licensed partners. You may not copy, modify or distribute anything without permission.
9. Limitation of Liability
We do our best to keep the platform running smoothly, but we cannot guarantee 100% uninterrupted service. We are not liable for any losses caused by technical issues, force majeure events or your own mistakes (for example, sharing your password).
10. Changes to These Terms
We may update these Terms and Conditions from time to time. We will notify you of any important changes by email or on the website. Continued use of the casino after changes means you accept the new terms.
11. Governing Law
These terms are governed by the laws of the Federal Republic of Germany. Any disputes will be handled by the competent courts in Dortmund.
Questions or Need Help?
If anything in these Terms and Conditions is unclear, or if you have any other questions, our support team is available 24/7. Just reach out – we’re here to help.
By using Spielbank Hohensyburg you confirm that you have read, understood and agree to these Terms and Conditions.